What information do we collect?

We collect Personal Data that you actively submit to us as a customer, and we receive from our Customers. We may process your Personal Data with or without automatic means, this may occur when you register on our site, place an order or fill out a form to get a US address. We generally process name, physical address, telephone number, e-mail address, and payment information.

We may also process identification information in order to verify your identity in the event that there is a risk of fraud or a regulatory requirement to verify such. The identification information may include a photo, passport number, a copy of the passport, driver’s license number, driver’s license photocopy or electronic copy, government-issued ID number, or other documentation requested for this purpose. Identification information is collected only as needed.

We do not actively collect or otherwise process special categories of Personal Data as identified in the GDPR including data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade-union membership, or genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation.

What do we use your information for?

Any of the information we collect from you when registering for a USA virtual address may be used in one of the following ways:

To personalize your experience: Your information helps us to better respond to your individual needs.

To improve our website: We continually strive to improve our website offerings based on the information and feedback we receive from you.

To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.

To process transaction for a US address for shipping: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To provide logistics and other related services to enable international product purchase and delivery for our Customers while meeting the regulatory requirements of the relevant countries.

To send periodic emails: The email address you provide for order processing will only be used to send you information and updates pertaining to your order.

If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, and related product or service information about our USA virtual address services.

Note: If at any time you would like to unsubscribe from receiving future emails, please send an email to Unsubscribe@USAOPEN.com. This process can take up to 48 hours to complete.

How do we protect your information?

USAOPEN participates in the EU-U.S. Privacy Shield Framework and is committed to abiding by it principles. A list of participants can be viewed by accessing the link below:

https://www.privacyshield.gov/list

We implement a variety of security measures to maintain the safety of your personal information when you place an order for a USA virtual address or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database. This is only accessible by those authorized with special access rights to such systems, and they are required to keep the information confidential.

SSL is used on all pages where Personal Data is collected;

Data requiring a higher level of protection, such as payment card account numbers and passport numbers, is encrypted prior to transmission to the database for storage;

Web and database servers are protected using firewalls;

Passwords used for account registration cannot be ‘defaulted’;

User access is tracked;

Role-based security is applied to system access;

All employees are contractually obligated to maintain the confidentiality of Personal Data accessible through their employment;

Regular system backups are made;

Regular maintenance is performed on systems; and

Systems are monitored for security.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction. We do this to offer better site experiences and tools in the future for those subscribing to a US address for shipping.

You can change your web browser settings to stop accepting cookies or to prompt you before accepting a cookie from the sites you visit. If you do not accept cookies, however, you may not be able to use some sections or functions of our sites.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit https://tools.google.com/dlpage/gaoptout.

Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still use our service by contacting us directly at CustomerService@USAOPEN.com.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information from those who get a US address from our business may be provided to other parties for marketing, advertising, or other uses.

We may provide Personal Data to third parties for their Processing in performing functions on our behalf as data Processors (for example, logistics, insurance, payments, security). In such instances, the providers will be contractually required to protect Personal Data from additional Processing and transfer in accordance with this Data Privacy Policy and applicable laws.

We may access and disclose your Personal Data to regulatory bodies if we have a good-faith belief that doing so is required under regulation. This may include screening against the Consolidated Screening List for which the United States Government maintains restrictions on certain exports, re-exports or transfers of items. This may also include submitting Personal Data required by local customs authorities and tax authorities. Additionally, we may disclose your Personal Data and other information as required by law, including in response to lawful requests by public authorities or to meet national security or law enforcement requirements.

Where do you store my data?

We may store your Personal Data in data centers in the United States, cloud storage solutions, or on our premises, including corporate offices and warehouses. We endeavor to utilize third-party service providers from the United States that have certified with the EU-U.S. Privacy Shield Framework

California Online Privacy Protection Act Compliance

We value your privacy and therefore have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We, therefore, will not distribute your personal information to outside parties without your consent. As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into their account and updating their ‘Account Profile’ page.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), and do not collect any information from anyone under 13 years of age. Our website, products, and services for USA virtual addresses are all directed to people who are at least 13 years old or older.

We do not actively collect or otherwise Process Personal Data from minors and include in our Terms and Conditions a condition that the customer is not a minor and does not provide Personal Data of minors. The age of a minor varies by country.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website atwww.USAOPEN.com.

Your Consent

By using our site to get your US address, you consent to our online privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. This policy was last modified on 05/25/2018.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

USAOPEN
3482 SW 15 Street
Deerfield Beach, Florida 33442 USA
Corporate@USAOPEN.com
001 (954) 903-1647

USAOPEN
3482 SW 15th Street
Deerfield Beach, FL 33442

Phone: 001.954.903.1647
Email: customerservice@usaopen.com